Privacy Policy
Last updated: 8/15/2025
This Privacy Policy explains how Stop Loss ("we", "us", "our") collects, uses, and protects your information when you use our website and services (the "Services"). By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
- Account Information: When you register or sign in, we process identifiers such as your email address via authentication providers. We may also store profile preferences.
- Portfolio & Transaction Data: To provide insights and alerts, you may input positions, transactions, and related financial data. This data is used to deliver features such as analytics, alerts, and AI-powered suggestions.
- Usage Data: We collect usage analytics such as pages visited, feature usage, device and browser type, and approximate geolocation via analytics tools. See Analytics below.
- Cookies & Local Storage: We use cookies and similar technologies for authentication, security, preferences, and analytics.
How We Use Your Information
- To provide, maintain, and improve the Services
- To personalize insights, alerts, and AI-generated suggestions
- To authenticate users and secure accounts
- To monitor performance and detect, prevent, or address technical issues
- To communicate with you about updates, security, and support
- To comply with legal obligations and enforce our terms
AI Features and Automated Processing
Certain features use machine learning models to suggest stop-loss levels and insights. These models may process your inputs and derived signals. We do not use automated decisions that produce legal effects without human oversight.
Analytics
We use analytics tools, including PostHog and similar platforms, to understand how the Services are used. These tools collect pseudonymous identifiers, device information, and usage patterns. You can opt-out of certain analytics via your browser settings or, where available, in-app controls.
Data Sharing
- Service Providers: We may share data with vendors who help deliver the Services (e.g., hosting, database, customer support, analytics, authentication). They access data only to perform tasks on our behalf and are bound by confidentiality obligations.
- Legal & Safety: We may disclose information to comply with applicable law, legal process, or governmental requests; to enforce our Terms; and to protect the rights, property, or safety of our users or the public.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as permitted by law and this Policy.
International Transfers
We may process and store information in countries outside your country of residence. When we transfer personal data internationally, we use appropriate safeguards as required by law.
Data Retention
We retain information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion as described below.
Your Rights
Depending on your location, you may have rights to access, correct, update, or delete your personal information; to object to or restrict certain processing; and to portability. To exercise these rights, contact us using the details below. We may need to verify your identity before acting on a request.
Security
We implement technical and organizational measures designed to protect your information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
Children
The Services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us information, contact us to request deletion.
Third-Party Links
The Services may contain links to third-party sites. We are not responsible for their privacy practices. Review their policies before providing information.
Changes to This Policy
We may update this Policy from time to time. Material changes will be notified by updating the "Last updated" date and, where appropriate, via in-app notice or email.
Contact
For questions or requests regarding this Policy, contact: privacy@stoploss.app